GENERAL TERMS AND CONDITIONS OF SALE — BX PUB
BX PUB SPRL
VAT : BE0833478141
60 Rue de Laeken, 1000 Brussels, Belgium
Email : [email protected]
Website : https://bx-pub.eu
Article 1 — Purpose
These general terms and conditions govern the website creation and digital services provided by BX PUB (hereinafter “the Provider”) to its clients (hereinafter “the Client”).
Article 2 — Services offered
2.1 Website creation
- Showcase websites (company presentation, portfolio)
- E-commerce websites (WooCommerce)
- Custom websites (WordPress or other technologies)
- AI-generated websites (Alicai platform)
2.2 Digital marketing
- Search Engine Optimization (SEO)
- Google Ads campaigns
- Facebook / Meta Ads campaigns
- Content strategy
2.3 AI automation
- Chatbots and virtual assistants
- CRM integration
- Workflow automation
2.4 Social media
- Content creation
- Community management
- Paid advertising
2.5 Hosting and maintenance
- Web hosting (99.9% uptime)
- Daily backups
- SSL certificates
- Updates and proactive monitoring
Article 3 — Order and acceptance
3.1. The Client places an order via the bx-pub.eu website, by email, or by any other agreed means.
3.2. Any order implies full acceptance of these general terms and conditions.
3.3. A detailed quote is provided to the Client before work begins. The quote is valid for 30 days from its date of issue.
3.4. The order is considered confirmed after written acceptance of the quote by the Client (email, electronic signature, or online form).
Article 4 — Pricing
4.1. Prices are expressed in euros (EUR), excluding VAT. Prices are exclusive of VAT (21%). The VAT number for BX PUB is BE0833478141.
4.2. Indicative prices:
| Prestation | À partir de |
|---|---|
| Site vitrine simple | 500 EUR |
| Site vitrine avancé | 1.500 EUR |
| Site e-commerce | 2.000 EUR |
| Site sur mesure | Sur devis |
| Maintenance mensuelle | 50 EUR/mois |
| Hébergement | 15 EUR/mois |
| Campagne marketing | 300 EUR/mois + budget publicitaire |
4.3. Final prices are set in the quote accepted by the Client.
Article 5 — Payment terms
5.1. A deposit of 50% of the total amount is due upon order confirmation.
5.2. The balance is payable upon delivery of the website or service.
5.3. For recurring services (maintenance, hosting, marketing), billing is monthly, payable within 15 days of the invoice date.
5.4. In the event of late payment, a late interest fee of 10% per annum will be applied automatically, without prior notice, in accordance with the Belgian Law of August 2, 2002, on late payment in commercial transactions.
5.5. In the event of non-payment 30 days after the due date, the Provider reserves the right to suspend services (hosting, maintenance, live website).
Article 6 — Delivery times
6.1. Indicative delivery times are:
- Simple showcase website: 5 to 10 working days
- Advanced showcase website: 2 to 4 weeks
- E-commerce website: 3 to 6 weeks
- Custom website: according to quote
6.2. Delivery times start from the receipt of the deposit AND all necessary content provided by the Client.
6.3. The Provider cannot be held responsible for delays due to a lack of responsiveness from the Client in providing content or validations.
Article 7 — Client obligations
7.1. The Client agrees to provide within the agreed timeframes:
- Texts, images, logos, and any necessary content
- Access to existing accounts (hosting, domain, social media) if applicable
- Feedback and validations within a reasonable timeframe (5 working days)
7.2. The Client guarantees that they hold the rights to all provided content (texts, images, trademarks).
7.3. Any content not provided within 30 days of the Provider’s request may result in the suspension of the project without refund of the deposit.
Article 8 — Intellectual property
8.1. The transfer of ownership of the website and its elements to the Client occurs upon full payment of the agreed price.
8.2. The Provider retains intellectual property rights over generic source code, templates, and internally developed tools.
8.3. The Client receives a full and unlimited usage license for the delivered website.
8.4. The Provider reserves the right to mention the website’s creation in its portfolio, unless the Client objects in writing.
Article 9 — Revisions and modifications
9.1. The quote includes up to 2 rounds of revisions (major feedback) on design and content.
9.2. Additional revisions will be billed at an hourly rate of 60 EUR/hour.
9.3. Modifications requested after final delivery are considered new services and are subject to a separate quote.
Article 10 — Hosting and domain name
10.1. If the Provider provides hosting, it is billed monthly or annually according to the contract.
10.2. The domain name remains the property of the Client. The Provider may manage the domain on behalf of the Client.
10.3. In the event of hosting termination, the Provider agrees to provide a full copy of the website (files + database) to the Client within 15 days of the request.
Article 11 — Liability
11.1. The Provider agrees to perform its services with care and diligence (obligation of means).
11.2. The Provider’s liability is limited to the total amount paid by the Client for the service concerned.
11.3. The Provider cannot be held liable for indirect damages, loss of turnover, loss of data, or damage to reputation.
11.4. The Provider cannot be held liable for content published by the Client on the delivered website.
Article 12 — Termination
12.1. The Client may terminate the order at any time in writing (email).
12.2. In the event of termination:
- Before work begins: refund of the deposit, minus 100 EUR in administrative fees
- During work: the deposit is retained by the Provider, proportional to the work already completed
- After delivery: no refund
12.3. Subscriptions (hosting, maintenance) are terminable with 30 days’ notice.
Article 13 — Force majeure
The Provider cannot be held liable in the event of force majeure (server outages, natural disasters, pandemics, government decisions, etc.) leading to a delay or impossibility of execution.
Article 14 — Data protection (GDPR)
14.1. The Provider processes the Client’s personal data in accordance with the General Data Protection Regulation (GDPR).
14.2. The Client’s data is used solely for the execution of the contract and is not transmitted to third parties without consent.
14.3. The Client has the right to access, rectify, and delete their data by contacting the Provider.
Article 15 — Applicable law and disputes
15.1. These terms are subject to Belgian law.
15.2. In the event of a dispute, the parties agree to seek an amicable solution.
15.3. In the absence of an amicable agreement, the courts of Brussels have exclusive jurisdiction.
Article 16 — Right of withdrawal (consumers)
16.1. In accordance with the Belgian Code of Economic Law (Book VI), the consumer Client has a 14-day right of withdrawal from the date of order confirmation.
16.2. A Client who wishes for the execution of services to begin before the end of the withdrawal period must make an express request. In this case, the Client remains liable for services already provided proportionally to the total agreed price.
16.3. The right of withdrawal does not apply to services fully executed before the end of the withdrawal period, if the Client has given prior consent and acknowledged the loss of their right of withdrawal.
Last update: March 2026
By placing an order with BX PUB, the Client declares to have read and accepted these general terms and conditions of sale.